MyMedChoices Plans 230 New Delaware Medical Tourism Jobs by Year’s End

HOCKESSIN – Medical-tourism company

My Med Choices says it will hire 230 full-time employees in Delaware by the end of the year thanks to opportunities created by skyrocketing health care costs, a boom in interest in its telehealth services during the COVID-19 pandemic, and the anticipation of a return to patient travel for specialized medical, dental, and cosmetic surgeries in early 2020.

The short-term plans include a move to the University of Delaware’s STAR Campus in Newark by the end of 2020 and hiring of people in executive level positions, technical roles, case managers, and call-center positions.  The longer-term plans calls for the hiring of nearly 1,000 people in Delaware by the end of 2021.

The company currently employs 17 people on its core team, including 10 in Delaware, but expects to have more than 1,250 between Delaware and satellite offices by the end of 2021. My Med Choices works directly with consumers, self-insured employers and government agencies to reduce health care costs by contracting with top-quality hospitals; medical and dental providers; and recovery and wellness centers in the United States and overseas, said founder and CEO Mary Swenson.

My Med Choices works with employers – many of them large with international operations – to assess their biggest health care costs and then connects them with “centers of excellence” in nine surgical areas, including knee and hip replacements, cardiac, cancer, spine, and bariatric.  It negotiates with those institutions within the United States and globally to offer lower prices than they might get through insurance providers, largely because hospitals offer a significantly lower cash price for services, Swenson said. The company helps clients negotiate for those cash prices.

The company signed a memorandum of understanding earlier this year with five South Korean medical firms, a more than $1 million contract that was facilitated by Export Delaware, a state agency under the Department of State. She’s also helped the state of Florida reduce costs for elderly dental patients by identifying reputable providers in Mexico and negotiating discounted rates there and has even helped individual clients in the final stages of life travel with their families to Switzerland, where euthanasia is legal. The company’s new employees will be arranging visas and domestic and international flights; working with employers to identify cost savings; and guiding patients through the process. She will also be hiring a medical director and hopes to acquire a medical-records data management company soon. Swenson said she will also be hiring a to-be-determined number of part-time nursing assistants and home-health aides to escort patients, transport data and act as translators where needed.

Looking ahead, Swenson said My Med Choices will collect data over the next five years from hospitals that describe themselves as “centers of excellence” and benchmark hospitals against each other. She also hopes to work with a Delaware college or university to create a Medical Tourism/Travel for Treatment certification program and hire top graduates to work for the company. “None of this would have been possible without the help we’ve gotten from the Secretary of State’s office through the global export program and [Export Delaware Director] Beth Pomper’s targeted global mission and expert advice,” she said.

By Peter Osborne

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